Refund policy

Shipping & Returns Policy

To ensure a smooth shopping experience, please carefully review your item selection—including size, quantity, and material—before completing your purchase. All jewelry featured on our site is .925 Sterling Silver unless otherwise specified.

Returns & Refunds

We do not accept returns or process refunds unless the error originated on our end (e.g., an incorrect inventory count displayed online).

 Out-of-Stock Items: If an item in your order is unavailable, we will contact you via email. If we do not hear back within 10 hours, we will automatically process a refund for that item. You will receive a notification email once the refund has been initiated.

 Order Cancellations: If you change your mind within 30 minutes of placing an order, you may request a refund in the form of a store gift card. Please note that this will be subject to a 15% restocking fee. This gift card is valid for future website purchases only; we cannot issue refunds via original payment methods for change-of-mind requests.

Delivery & Liability

 Incorrect Addresses: Please verify your shipping information at checkout. We are not liable for orders shipped to an incorrectly provided address.

 Missing Packages: We are not responsible for packages marked as "Delivered" that are not received, particularly if no signature was required. If your tracking shows "Delivered" but you cannot locate the package, please file a claim directly with USPS.

Thank you for shopping with us!